Most single-piece deliveries inside Ottawa run $200–$320 all-in (1.5–2 hours at $140/hr plus deposit reconciliation). Multi-stop runs (2–3 pickups) typically land $360–$540. Specialty items like pianos or gun safes are quoted individually due to gear and crew requirements. We charge by the hour, not by the kilometer, so you don’t pay extra for traffic.

One hour at $140 plus the $100 deposit applied to your invoice. You only pay for the time we’re on the clock — if your job finishes in 45 minutes, we still bill the 1-hour minimum, but if it runs to 1 hr 15 min, we bill in 15-minute increments after the first hour, never in full-hour blocks.

Light assembly (bed frames, simple IKEA dressers, dining tables) is included on the clock at standard hourly rate. Complex builds (PAX wardrobes, BESTA wall systems, Murphy beds, custom shelving) are best booked as a separate packing & assembly service with a longer time window. Tell us at booking and we’ll plan the crew accordingly.

Yes — if you book before noon and a crew is available, we run same-day in Ottawa core 6 days a week. After-12pm bookings often slot into evening (5–9pm) windows. Sunday same-day depends on Saturday bookings. For guaranteed same-day, book by 9am.

Yes, with the specialty crew (3–4 movers, $220/hr, dedicated piano boards or safe dollies). Uprights and console pianos are routine; baby grands and grands need site photos & entry-path measurements before quoting. Gun safes up to 1000 lbs and hot tubs up to 850 lbs are within scope. Send photos when booking and we’ll confirm crew size + price within 30 minutes.

Yes — $2M cargo and general liability through a Canadian commercial carrier. Standard coverage is $0.60/lb per article (Canadian moving-industry default). For high-value items (designer furniture, antiques, art) you can declare value at booking for full-replacement coverage at a small premium. Damage claims are rare (under 0.5% of jobs in 2025) and resolved within 14 days.

Saturdays in Ottawa book out 48–72 hours in advance, especially in summer (May–September). For a guaranteed Saturday morning slot, book by Wednesday noon. Same-week Saturday afternoons are usually possible up to Friday 5pm but availability shrinks fast. Sunday slots are easier — usually bookable 24 hours ahead.

Absolutely. Tell us the building name and floor at booking and our dispatch will confirm elevator-pad rules with the property manager. Most Ottawa condos require booking the freight elevator 48 hours ahead — we can coordinate this for you, or you book it and email us the time slot. See our Ottawa apartment movers page for elevator-and-stairs details.

Our crew measures every doorway, hallway, and stairwell on arrival. If a piece won’t fit, we explore: leg removal (sofas), door-removal (front entry), upper-floor balcony hoist (rare, requires advance arrangement), or in worst case, we return it to seller — you pay only the time on the clock. We’ll never force a piece through a tight space and risk damage.